Our Guarantee
Our Quality & Service Guarantee
Using compatible cartridges will not void your printer's warranty, and you can use our products with confidence. Our guarantee is our promise that the cartridges you buy from us will be of the highest quality and backed by excellent, UK-based customer support.
Quality Assured Cartridges
Every compatible cartridge is rigorously tested to meet high standards of performance, reliability, and print quality.
Easy Replacements & Refunds
If you receive a faulty cartridge or are not 100% satisfied, we will provide a fast, free replacement or a full refund. No hassle, no fuss.
Expert UK Support
Got a question or an installation issue? Our friendly support team is on hand to help you troubleshoot and get printing.
Terms of Our Guarantee
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Product Guarantee: This guarantee covers the compatible cartridge itself. If the product is faulty or you are unsatisfied, we will offer a replacement or a refund for the product.
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Contact Us First: To make a claim, please contact our customer support team first. We can resolve most problems quickly and will guide you through the return or replacement process.
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Exclusions: This guarantee applies to the cartridge only and does not extend to the printer or any other device. It does not cover issues unrelated to the cartridge's performance (e.g., paper jams, printer errors, connectivity).